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Terms and Conditions

By purchasing from ONEMIX, you agree to the following terms and conditions. Please read them carefully.

Respecting your privacy is of utmost importance to us at ONEMIX.
Any information you submit to our website, or that is gathered by a “cookie” during your visit, is used strictly by ONEMIX to maintain a record of your purchases and for promotional reasons.
We do not sell, transfer, rent or trade your information to any third party.
When you register at our site, you will be asked to submit some personal information, such as name and contact information.
ONEMIX will safeguard your personal information. Under no circumstances will we disclose or share your information with any unauthorized third party.
In addition, we utilize a “cookie” to track your movements on the site. The cookie “remembers” who you are, therefore eliminating the need for you to re-register with us every time you visit our site.

ONEMIX places small packets of data, known as cookies, onto customers’ computers and mobile devices.
This is a standard practice all online businesses adhere to.Cookies are an integral part of assisting ONEMIX in providing a high quality online shopping experience to all customers.
With cookies enabled, ONEMIX can determine the buying and browsing behavior of all customers. By browsing ONEMIX, customers consent to the placement of cookies on their computer.
Customers are able to disable cookies if they want personally from their browser.

All items purchased from ONEMIX are made pursuant to a shipment contract.
This means the risk of loss and title for such items pass to the buyer upon our delivery to the carrier.
The use of the ONEMIX site is intended only to people and entities able to form legally binding agreements and with the purpose of purchasing items for personal use by themselves or as gifts.
ONEMIX offers worldwide shipping.The recipient specified on the delivery address will be the importer of the purchased product and must comply with all laws and regulations of the destination country.
Purchased goods may be subject to import taxes, customs duties and fees levied by the destination country or state.
The recipient specified on the delivery address may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country.
Additional charges for customs clearance must be borne by the recipient specified on the delivery address. ONEMIX has no control over these charges and cannot predict what they may be.
It is the responsibility of the recipient to contact their local customs office for more information. When customs clearance procedures are required, it can cause delays beyond ONEMIX's original delivery estimates.

ONEMIX strives to be as accurate as possible and intends that the colors, design, and style of the products that appear on this site reflect those of the actual product.
However, ONEMIX does not warrant that product descriptions, pictures or any other content of ONEMIX is accurate, complete, reliable, current, or error-free. Variations caused by technical, typographical, digital, or photographic reasons may occur.
Actual colors and the "look and feel" you see on the ONEMIX site will depend on your computer monitor and on other technical factors.
If a product offered by ONEMIX itself is not as described, your sole remedy is to return it in unused condition.All of ONEMIX products are guaranteed against defects for 30 days from the date of the invoice. Except as expressly stated herein, ONEMIX disclaims all warranties, either express or implied, of any kind with respect to products sold on the ONEMIX site.
You agree that the sole and exclusive maximum liability to ONEMIX arising from any product sold on the ONEMIX site is the price of the product ordered.
In no event shall ONEMIX, its directors, officers, employees or representatives be liable for special, indirect, consequential, or punitive damages related to products sold.

By signing up for newsletters, you agree to receive special offers and promotions of ONEMIX. You can unsubscribe from emails at any time by clicking the unsubscribe link contained in the email. We do not rent, sell, or share Personal Information about you with other people or non- affiliated companies for marketing purposes without your permission.

If customers have any comments, questions, or concerns regarding the Policy or any other issues regarding privacy and security, please do not hesitate to contact ONEMIX customer service representatives (Email:

Frequently Asked Questions:

1. How safe is shopping on
We realize how important it is to securely store any information that you provide in our website We will maintain the maintain the highest levels of security. Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions.

2. How can I place an order online?
Click on the item you wish to purchase, select size and color required then click "add to cart". You can add additional items or proceed to 'checkout'.

3. Do you ship your merchandise worldwide?
Yes, we will ship our merchandise worldwide by USPS or DHL, and it usually takes about 5-20 workdays for shipment.

4. How much shipping will be free of charge for each order and how can I track my parcel online?
If you order more than 45 Shoes, you can enjoy 10% discount and free shipping.

The tracking information will be sent by email once the items have been shipped. The shipping of the items is online traceable.

5. When will my products be delivered?
Once your payment is cleared, we will deliver the goods you ordered to you, and send you an e-mail to inform your tracking number. You can track your parcel status in 1-3 days online with the tracking number we offered. Usually you can receive your parcel in 5-20 workdays.

6. What if I'm not in when you deliver?
Deliveries will usually be made Monday to Friday (also Saturday in the case of goods being delivered within 5 days under Standard delivery terms), between 9am and 6pm. If you or the intended recipient is not available, you can contact your local post office with your tracking number directly to arrange re-delivery or collect our parcel personally.

7. What is your return policy?
If you think our Shoes are of low quality or if the Shoes you received are mistakenly sent to you, please contact us. You may return the Shoes with the wrong color or size to us, then we will resend the right ones or refund you your payment.

8. When I get the tracking number, how do I track my merchandise?

USPS (America):


AUSPOST (Australia):



PARCEL (England):

9. How to pay with American Express/VISA/Discover/MasterCard credit card or debit card through PayPal as guest?

ONEMIX pay by credit

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